PRIVACY POLICY
This Privacy Statement explains how information about you is collected, used and disclosed by Baseline Canine Services, LLC (“BCS,” “we” or “us”). This Privacy Statement applies to information we collect when you use our website and services (collectively, the “Services”) or when you otherwise interact with us. This Privacy Statement does not apply to websites, applications, or services that display or link to different privacy statements.
We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Statement. If we make material changes to this statement, we will provide you with notice or obtain consent regarding such changes as may be required by applicable law. We encourage you to review the Privacy Statement whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. Capitalized terms used but not defined in this Privacy Statement have the meanings given to them in the Terms of Service applicable to your location.
COLLECTION OF INFORMATION
Information we collect depends on how you interact with us, the Services you use, and the choices you make. We collect and process information about you with your consent and/or as necessary to provide the products and services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.
We collect information about you in various ways when you use our Services, including information you provide directly, information collected automatically, and third-party data sources.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, post or reserve a listing, make a payment, write a review, communicate with other users through our Services or participate in any other interactive features of the Services. We also collect information when you participate in a contest, promotion or survey, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include basic user information (such as your name, email address, postal address, phone number, photos, gender, and date of birth); pet information (such as breed, age, photos, veterinarian, and immunization status); tax information (including social security or other tax identification number for Service Providers) and any other information you choose to provide (including the content of any communications you send and receive through the Services).
We may also collect and store limited payment information from you, such as payment card type, expiration date and a portion of your payment card number; however, we do not store or have access to full payment card numbers as all transactions are processed by our third-party payment processors.
In some cases, we may also collect information you provide about others, such as when you send an email to one of your personal contacts using our Services. In such case, we will use this information solely to fulfill your request, and not to otherwise send promotional communications to those contacts.
When you are asked to provide information, you may decline. But if you choose not to provide information that is necessary for certain products or features, those products or features may not be available or function correctly.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
- Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information
- Location Information: We may collect information about the location of your device each time you access or use certain features of our mobile applications or otherwise consent to the collection of this information. For more details, please see “Your Choices” below.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to operate our Services and collect information, including cookies and web beacons (collectively, “Cookies”). Most browsers are set to accept cookies.
Information We Collect from Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to mailing list providers, partners with whom we offer co-branded services or engage in joint marketing activities, agencies that conduct background checks and publicly available sources. Additionally, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site.
Use of Information
We may use information about you for various purposes as described in this Privacy Statement or disclosed to you in connection with our Services, including to:
- Provide, maintain and improve our Services;
- Facilitate and process transactions and send you related information, including booking and payment confirmations and tax documentation (where required);
- Enable communications between you and other users of the Services;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Enable the mediation of disputes between users of the Services;
- Communicate with you about products, services, offers, promotions, rewards, and events offered by BCS and others, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of BCS and others;
- Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
- Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
- Link or combine with information we get from others to help understand your needs and provide you with better service; and
- Carry out any other purpose described to you at the time the information is collected.
Sharing of Information
We may share with third parties information about you, including your personal data and communications, as follows or as otherwise described in this Privacy Statement:
- With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property or safety of BCS, its employees, its users (including their pets), or the public;
- In connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, divestiture, bankruptcy, dissolution, or other transaction or proceeding involving sale, transfer or divestiture of all or a portion of our business or assets to another company;
- Between and among BCS and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
- With your consent or at your direction.
- We may also share aggregated or de-identified information.
Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of information collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Advertising and Analytics Services Provided by Others
We may allow others to provide analytics services and/or serve advertisements on our behalf across the Internet. These entities may use Cookies to collect information about your use of our websites and third-party websites. To learn more about how these third parties use Cookies and how to manage your preferences, please read our Cookie Policy below. Note that if you opt-out of third-party advertising Cookies, you will still see online ads, but they will not be personalized.
security
BCS takes reasonable measures designed to help protect information about you from loss, theft, misuse and unauthorized access, use, disclosure, alteration, and destruction.
Transfer and Location of Information
The information we collect may be stored and processed in your region, in the United States, or in any other country where we or our affiliates, subsidiaries, or service providers maintain facilities. The processing locations are chosen in order to operate efficiently, to improve performance, and to create redundancies in order to protect information in the event of an outage or other problem. We take steps designed to ensure that the information we collect under this statement is processed according to the provisions of this statement and applicable law wherever the information is located.
We transfer information from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do so, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections. To learn more about the European Commission’s decisions on the adequacy of information protections, please click here.
Retention of Information
We retain information for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different information types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the information, the availability of automated controls that enable users to delete information, and our legal or contractual obligations.
your choices
account information
You may request to update, correct or delete information about you at any time by logging into your online account. If you cannot do so from your account, you may call us at 985-256-0549 (U.S.). We may decline requests that are unreasonable, excessive, prohibited by law, could adversely affect the privacy or other rights of another person, where we are unable to authenticate you as the person to whom the information relates, or are not required to be honored by applicable law. We may also retain cached or archived copies of information about you for a certain period of time.
Location Information
When you first install or launch any of our mobile applications that collect location information, you will be asked to consent to the application’s collection of this information. We require location information to use certain features of our Services, so if you do not consent to this collection, you cannot use those features. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, certain features of our mobile applications will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
emails
If you receive marketing emails and you wish to opt-out, you may also do so by clicking “Unsubscribe” in those emails. If you opt out of receiving marketing emails, we may still send you Service-related emails, such as those about your account or our ongoing business relations, and surveys or other informational communications that may have their own unsubscribe method.
EUROPEAN DATA PROTECTION RIGHTS
If the processing of information about you is subject to European Union data protection law, you have certain rights with respect to that information:
- You can request access to, and rectification or erasure of, information;
- If any automated processing of information is based on your consent or a contract with you, you have a right to transfer or receive a copy of your information in a usable and portable format;
- If the processing of information is based on your consent, you can withdraw consent at any time for future processing;
- You can to object to, or obtain a restriction of, the processing of information under certain circumstances; and
- For residents of France, you can send us specific instructions regarding the use of your information after your death.
contact us
If you have any questions, concerns, or complaints about this Privacy Statement, please contact us: trainer@baselinek9.com
COOKIE POLICY
This Privacy Statement explains how information about you is collected, used and disclosed by Baseline Canine Services (“BCS,” “we” or “us”) collect and process information about you or your device on our websites through the use of cookies. For information about our other data privacy practices, please see our Privacy Policy.
By using the BCS Site, you accept the use of cookies in accordance with this Cookie Policy, subject to any choices you make as described below.
COLLECTION OF INFORMATION
Cookies are small text files that can be stored on and accessed from your device when you visit a website. They may include a unique identifier that distinguishes your computer or mobile device from other devices. In addition to cookies, we may use other technologies to track your use of the BCS Site, such as pixel tags and web beacons. We use the term “cookies” in this Cookie Policy to refer generally to these technologies that may collect information automatically when you visit the BCS Site. Cookies are common, and serve many purposes, such as letting you navigate between webpages efficiently, remembering your preferences, and generally improving your user experience.
Cookies can be “persistent cookies” that remain on your hard drive until they expire or are deleted, or “session cookies” that are deleted from your hard drive when you close your browser. Cookies can also be “first-party cookies” which are set by us, or “third-party cookies” which are set by others.
For further information on cookies, including how to see what cookies have been set on your device and how to manage or delete them, visit www.allaboutcookies.org.
What Kind of Cookies Are Served through the BCS Site?
We use three categories of cookies on the BCS Sites: Strictly Necessary Cookies, Analytics Cookies, and Advertising Cookies:
Strictly Necessary Cookies
Strictly Necessary cookies enable you to navigate the BCS Site and use its features, such as accessing secure areas of the BCS Site. Strictly Necessary cookies don’t gather information about you that could be used for marketing or remembering where you have visited on the Internet. This category of cookies cannot be disabled.
Analytics Cookies
Analytics cookies help us analyze how you use the BCS Site. Analytics cookies collect and store information such as how you interact with the BCS Site, errors you encounter when using the BCS Site, and which pages within the BCS Site visitors go to most often. We use the information collected by these cookies to improve the BCS Site and your user experience.
Advertising Cookies
We and our third-party partners use Advertising cookies on the BCS Site to deliver ads to you on third-party websites and applications, execute referral programs and brand partnerships, and populate job boards. We also may use Advertising cookies to know when you return to the BCS Site after visiting these partners’ websites and applications.
Some of our third-party partners who set Advertising cookies on the BCS Site include Facebook and Google
How can I manage or delete cookies?
The following are examples of how you can manage or delete many of the cookies served through the BCS Site:
- Cookie opt-out links. You may manage or opt-out of certain uses of many cookies served through the BCS Site by using the links provided above.
- Industry opt-out sites. You may also opt-out of some uses of Advertising cookies by visiting: www.aboutads.info/choices, www.networkadvertising.org/managing/opt_out.aspx choices or www.youronlinechoices.com/uk.
- Browser settings. Many web browsers accept cookies by default. If you prefer, you can usually change your browser’s settings to reject and/or to remove many cookies. On some browsers, you can choose to let the BCS Site place cookies, but choose to reject cookies from certain third parties (such as analytics companies or advertising companies). As the precise means by which you may do this will vary from browser to browser, please visit your browser’s help or settings menu for more information.
Please note also that if you choose to reject or remove cookies, this may prevent certain features or services of BCS Site from working properly. Since your cookie opt-out preferences are also stored in a cookie in your website browser, please also note that if you delete all cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choices.
E-mail Tracking
BCS may also use e-mail tracking technologies to monitor the success of e-mail campaigns it operates (for example, recording how many e-mails in a campaign were opened). If you do not want us to track emails we send you, some email services let you change your display to turn off HTML or disable download of images and exercising these rights should effectively disable our email tracking. In addition, you may also unsubscribe from our marketing emails as described in those emails.
DO NOT TRACK
Some Internet browsers include the ability to transmit “Do Not Track” signals. The BCS Site does not currently process or respond to “Do Not Track” signals. To learn more about “Do Not Track”, please visit “All About Do Not Track”.
In addition to “Do Not Track”, there are many ways that web browser signals and similar mechanisms can indicate your tracking choices, and we may not be aware of nor honor every mechanism.
MODIFICATIONS
We may amend this Cookie Policy at any time by posting the amended version on the BCS Site or by providing such notice about or obtaining consent to changes as may be required by applicable law.
CONTACT US
If you have any questions, concerns, or complaints about this Cookie Policy, please contact us: trainer@baselinek9.com
Last updated: November 2022
